FAQ

YOUR QUESTIONS ANSWERED

PRODUCT AND SERVICE ISSUES

IF YOU EXPERIENCE ANY ISSUES WITH A PRODUCT OR SERVICE, PLEASE CONTACT ME AT WILLZONEIUM@GMAIL.COM . I WILL GET BACK TO YOU AS SOON AS POSSIBLE.

REFUNDS

ALL SALES ARE FINAL
ALL PURCHASES MADE WITH WILLZONEIUM ARE NON-REFUNDABLE. ONCE A TRANSACTION HAS BEEN COMPLETED, WE DO NOT OFFER ANY REFUNDS, EXCHANGES, OR CANCELLATIONS.

Do you ship internationally?

Yes I do, to virtually every country and territory! However shipping rates may be high in a lot of countries. There also may be additional customs, duty taxes, that have to be paid by the recipient that are not included in the shipping cost.

How long does it take for my order to ship?

Usually I get orders shipped within 3 days, However if your order contains I poncho, there is a high likelihood it will be delayed by a few days up to 2 weeks. In the case of a longer delay, I will usually send out emails to the customers affected.